Shipping and Returns 

SHIPMENT

For the following countries:

• Belgium
• Germany
• Luxembourg
• Netherlands
• Spain
• United Kingdom

1. orders under 120 €, the shipping costs are 15 €.
2. orders over 120 €, delivery is free.

For the following countries:

• Austria
• Greece
• Ireland
• Portugal

1. orders under 150 €, the shipping costs are 20 €
2. orders over 150 €, delivery is free.

*For the United States, the shipping costs are 150 €

SCHEDULE

Orders are generally processed within 24-48 hours of purchase and shipments are generally delivered within 48 to 72 hours (holidays and high season excluded).

For USA, shipments are delivered within 2-3 weeks.

TRACEABILITY

Shipment tracking information is sent directly by courier via SMS or MAIL to the cellphone or email number specified in the order.

SECURE AND INSURED SHIPMENTS

Fier Ce Fît guarantees the total safety of packaging made with shock-proof cardboard.

All shipments are insured. If you have any problems with the integrity of the packaging or the contents, we recommend that you highlight this on the receipt of the courier by writing “received with RESERVE” and contact us immediately.

DELAYS

If due to force majeure events, the execution of the order or the shipment are delayed, Fier Ce Fît will inform the customer as soon as possible.

REFUNDS AND RETURNS

Any refund and return request can be requested within 14 days of receipt of the goods by contacting us at our addresses and returning the goods intact in their original packaging at your expense to:

Mail Boxes Etc.

76-78 rue Chanzy - 51100 Reims

7 rue des Létis – 51430 Bezannes

FRANCE